Where can I find a list of all tools assigned to one employee?
You can use the search bar on your company account asset overview page and enter the desired employee name. Matching names will be shown via autosuggest. Once you select the required employee you will see the list of all allocated assets.
How can I invite an employee who is already registered in PRO360?
The assets of the invited person will move to the company account so that you see all the assets together in one list. Check if your asset list now shows duplicate inventory numbers and change those so that you have an individual number for every asset. Also review if you and your employee have the same assets saved in the asset list. Delete the duplicate that has less data saved (e.g. no purchase data or invoice) as soon as you discover it.
How do I assign an asset to an employee?
Step-by-Step Guide:
Go to the asset detail page of the respective asse - Click on "Edit"
Under the header "Asset location & assignee" you can select the desired employee - Click on "Save"
The desired employee is now assigned to the asset
What can I do if an employee with assigned asset leaves the company?
In case an employee who has assigned assets or was invited to work with you in one company account leaves the company or gets deleted the assets will stay in PRO360 and get unassigned. Assets that were brought into the company asset list by the employee will stay in the company's asset list.
How can I create an employee?
The employee creation is only possible if you have a company account or a dealer account. Users with a private account do not have the possibility to create employees.
Step-by-Step Guide:
- Select the employee tab
- Click on "Add employee"
- Enter the personal data of the employee
- Click on "Save"
- Your employee has been successfully created
How many assets can I assign to employees?
There is no restriction on the assignment of assets to employees. All registered assets can be assigned to employees.
Who can change the asset data or delete an asset?
The asset data can be edited by anyone with admin or editing rights. There is no versioning or restoration of changes or deletions possible. If an asset has been deleted by any user, it will be deleted in the overall company account.
How many employees can I create?
There is no limitation regarding the amount of employees you can create.
Can I also assign non-Bosch products to employees?
Yes, It's possible to assign non-Bosch products to employees.
Where can I set my employee's job title in PRO360?
When you create your employee in PRO360 in the employee menu, you can select the job title under "personal data". You can also change the job title at any time after creating the employee by selecting the corresponding employee and clicking "Edit".
How can I shift assigned assets to another employee if one employee leaves the company?
Assets can only be assigned to one employee at a time. You need to edit each asset individually and change or allocate the assigned employee. By default all the assigned assets of that employee will set back automatically to unassigned.
How can I assign multiple assets at once?
You can assign multiple assets at once from the menu "Assets". Simply select the assets you want to assign by clicking on the box in fron of the name; a blue ribbon will open at the bottom of the page. Select there the desired employee, location or status of the assets.
How can an employee account with registered asset join my company?
You can invite your employee to your company account. The inventory of the invited person will be moved to the company account so that you can see all the devices together in one list. Note that the devices registered by the employee are not automatically assigned to the employee. They need to be assigned individually.
Can I use other job titles for the employees I create?
You can select one of the job titles which are provided in the dropdown. If the entries are not fitting the job can be defined as “other”.
Does the selected job title have an implication on the functionalities?
There is no limitation based on the job title you select for an employee. Assets can be assigned to all created employees.
How can I assign multiple employees to one asset?
You can assign only one employee at a time to an asset. You can change the assignee later on by clicking on "Edit" in the asset detail page, or directly in the Assets menu, by clicking first on the box in front of the asset name. In case you need to attach more information to an asset, you can also use the notes or location field.
How can I download or export an employee list and all assigned assets?
A user can't download an employee list with assigned assets. Via backoffice we can download the asset list but assigned employees will be not exported.
How can I sort my employee list?
At the moment there is no sorting option, the default sorting is in alphabetical row.
How can I edit information details of an employee?
Users with Admin or Editing rights can edit employee information via the employee menu and clicking on the corresponding employee you want to edit. An edit mode will pop up where you can change data of your employee. Changing your employee's name does not have any implications for the employee.
Step-by-Step Guide:
- Open the employee menu
- Click on the respecting employee to open the edit modal
- Change the data of your employee in the edit modal
- Click on "Save"
How can I see if an employee has edited their profile?
The information an employee changes in their account transfers automatically to the company account.
Can I change the company address as an admin for all employees?
When the Admin of the company account changes the company address, it will be automatically updated in all accounts.
How can I delete an employee?
Users with Admin rights connected to the company account can delete an employee. By deleting the employee, their registered assets will stay in the asset list of the company. If the employee was connected with their own PRO360 account they keep their SingleKey ID but need to register again in PRO360 to create a new account. They will not be able to access the company account anymore.
Step-by-step Guide:
- Go to the employee tab
- Click on the respective employee to open the edit modal
- Choose "Remove employee from company"
- Confirm by clicking on "Delete"
- Your employee is now removed from your company account
How can I delete an admin?
If you are an admin and would like to delete another admin from your company: Delete the other admin from the employee list.
Can users delete themselves from an employee list?
No, users can't delete themselves from employee lists.
If the information (name, email address, phone number) of the employee account connected to the company account? When an employee is invited and accepts the invitation, they become connected to the company. The address associated with the account belongs to the company. The address can only be changed by an Admin. If the employee updates their first name or last name, the changes will be reflected in the employee list. Once the employee is part of the company, only they can update their own name; Admins or Editors cannot make these changes.
Where can I find a list of all tools assigned to one employee?
You can use the search bar on your company account asset overview page and enter the desired employee name. Matching names will be shown via autosuggest. Once you select the required employee you will see the list of all allocated assets.
How can I invite an employee who is already registered in PRO360?
The assets of the invited person will move to the company account so that you see all the assets together in one list. Check if your asset list now shows duplicate inventory numbers and change those so that you have an individual number for every asset. Also review if you and your employee have the same assets saved in the asset list. Delete the duplicate that has less data saved (e.g. no purchase data or invoice) as soon as you discover it.
How do I assign an asset to an employee?
Step-by-Step Guide:
- Go to the asset detail page of the respective asset
- Click on "Edit"
- Under the header "Asset location & assignee" select the desired employee
- Click on "Save"
What can I do if an employee with assigned asset leaves the company?
In case an employee who has assigned assets or was invited to work with you in one company account leaves the company or gets deleted the assets will stay in PRO360 and get unassigned. Assets that were brought into the company asset list by the employee will stay in the company's asset list.
How can I create an employee?
The employee creation is only possible if you have a company account or a dealer account. Users with a private account do not have the possibility to create employees.
Step-by-Step Guide:
- Select the employee tab
- Click on "Add employee"
- Enter the personal data of the employee
- Click on "Save"
- Your employee has been successfully created
How many assets can I assign to employees?
There is no restriction on the assignment of assets to employees. All registered assets can be assigned to employees.
Who can change the asset data or delete an asset?
The asset data can be edited by anyone with admin or editing rights. There is no versioning or restoration of changes or deletions possible. If an asset has been deleted by any user, it will be deleted in the overall company account.
How many employees can I create?
There is no limitation regarding the amount of employees you can create. Can I also assign non-Bosch products to employees? Yes, It's possible to assign non-Bosch products to employees.
Where can I set my employee's job title in PRO360?
When you create your employee in PRO360 in the employee menu, you can select the job title under "personal data". You can also change the job title at any time after creating the employee by selecting the corresponding employee and clicking "Edit".
How can I shift assigned assets to another employee if one employee leaves the company?
Assets can only be assigned to one employee at a time. You need to edit each asset individually and change or allocate the assigned employee. By default all the assigned assets of that employee will set back automatically to unassigned.
How can I assign multiple assets at once?
You can assign multiple assets at once from the menu "Assets". Simply select the assets you want to assign by clicking on the box in fron of the name; a blue ribbon will open at the bottom of the page. Select there the desired employee, location or status of the assets.
How can an employee account with registered asset join my company?
You can invite your employee to your company account. The inventory of the invited person will be moved to the company account so that you can see all the devices together in one list. Note that the devices registered by the employee are not automatically assigned to the employee. They need to be assigned individually.
Can I use other job titles for the employees I create?
You can select one of the job titles which are provided in the dropdown. If the entries are not fitting the job can be defined as “other”.
Does the selected job title have an implication on the functionalities?
There is no limitation based on the job title you select for an employee. Assets can be assigned to all created employees.
How can I assign multiple employees to one asset?
You can assign only one employee at a time to an asset. You can change the assignee later on by clicking on "Edit" in the asset detail page, or directly in the Assets menu, by clicking first on the box in front of the asset name. In case you need to attach more information to an asset, you can also use the notes or location field.
How can I download or export an employee list and all assigned assets?
A user can't download an employee list with assigned assets. Via backoffice we can download the asset list but assigned employees will be not exported.
How can I sort my employee list?
Tjere is no sorting option. The default sorting is in alphabetical row. How can I edit information details of an employee? Users with Admin or Editing rights can edit employee information via the employee menu and clicking on the corresponding employee you want to edit. An edit mode will pop up where you can change data of your employee. Changing your employee's name does not have any implications for the employee.
Step-by-Step Guide:
- Open the employee menu
- Click on the respecting employee to open the edit modal
- Change the data of your employee in the edit modal
- Click on "Save"
How can I see if an employee has edited their profile?
The information an employee changes in their account transfers automatically to the company account.
Can I change the company address as an admin for all employees?
When the Admin of the company account changes the company address, it will be automatically updated in all accounts.
How can I delete an employee?
Users with Admin rights connected to the company account can delete an employee. By deleting the employee, their registered assets will stay in the asset list of the company.
If the employee was connected with their own PRO360 account they keep their SingleKey ID but need to register again in PRO360 to create a new account. They will not be able to access the company account anymore.
Step-by-step Guide:
- Go to the employee tab
- Click on the respective employee to open the edit modal
- Choose "Remove employee from company"
- Confirm by clicking on "Delete"
- Your employee is now removed from your company account
How can I delete an admin?
If you are an admin and would like to delete another admin from your company:
Delete the other admin from the employee list.
If you are an admin of a company and you would like to leave the company:
Invite an employee to take over the admin rights.
Ask the new admin to remove you from the company account.
Can users delete themselves from an employee list?
No, users can't delete themselves from employee lists.
Is the information (name, email address, phone number) of the employee account connected to the company account?
When an employee is invited and accepts the invitation, they become connected to the company. The address associated with the account belongs to the company. The address can only be changed by an Admin. If the employee updates their first name or last name, the changes will be reflected in the employee list. Once the employee is part of the company, only they can update their own name; Admins or Editors cannot make these changes.
