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 Service and Support Programs 

Best-in-class SERVICE for best-in-class TOOLS

We are committed to providing you the industry's best service experience and support programs.  

Fastest Response - Unmatched Reliability.

 

We engineer our products for high quality and peak performance on tough jobs. We back our tools with several service and support programs to conveniently minimize downtimes and get you back on the job.


View Provantage   View MaxVantagePRO   View Rapid Repair         View EasyShip Tool Repair

    

PROVANTAGE™

"The industry’s Best Service & Support Program for all your Bosch Cordless Products"

 ● 1st Year Tool Replacement Guarantee

 ● 2nd & 3rd Years No-charge tool repair

 ● 2 Year FREE Battery Replacements

3-Year Protection Plan for all Bosch Cordless Tools

A protection plan extending coverage against defects for 2 additional years, plus expanded coverage in the first 12 months of standard warranty, plus 2 year battery coverage, and exclusive toll-free hotline. Registration required.

Eligible ProVantage tools

Check the Eligible ProVantage Tool List to see if your Bosch tool is eligible for the ProVantage Protection Plan

Questions about your ProVantage tool? 

Call us on our dedicated hotline exclusive for ProVantage™ Members at 1-888-919-7272

Register Now >     Elgible Tool List (pdf)

MaxVantagePRO

Your Simple & Affordable Repair Solution

Most repairs will cost less, NONE will exceed the MVP price!

 

We hear you!

     We understand that you don't want to overspend on a repair
     We recognize when you should replace rather than repair
     With MVP Service we will repair or replace!** 

 

If it makes sense to repair your tool - it will be repaired FAST!

if it doesn't - it will be replaced FASTER!**

 

  • Complete inspection of all components and thorough cleaning
  • Complete lubrication of all required parts
  • Complete testing for performance and safety
  • MVP repairs done by BOSCH Factory Trained  Technician
  • Every MaxVantagePRO repair or replacement includes a one year warranty*

   (4X longer that the normal repair warranty)

     

Ask for an MVP repair at your Bosch Factory Service Center!
Our goal is to get a Bosch tool back in your hands and you back on the job.

 

Call 1-800-346-4103 or find your nearest Bosch Factory Service Center

 

  2014 MaxVantagePRO Rates (pdf)

*excludes abuse, non-inteded use or normal wear and tear

**based on availability

 

Rapid Repair

Whether it's routine, scheduled maintenance or a major overhaul, when you need service on your power tool, you want it done fast, and you want it to be convenient. Bosch Factory Service Centers have partnered with many of our leading dealers to bring you Bosch RapidRepair®.

Here's how it works:

Drop your Bosch tool at any conveniently located RapidRepair® partner. Most likely, it is the same dealer where you bought your Bosch tool.

Our RapidRepair® partner will take it from there. Your tool repair will be transported to the nearest Bosch Factory Service Center, where it will be repaired by factory-trained technicians using genuine Bosch service parts. Bosch guarantees that your repaired tool will be available for pick-up at your RapidRepair® partner's facility in five business days (Monday - Friday) or less, or your repair is free.*

Want  an estimate before your tool is repaired?
Your Bosch RapidRepair® partner's Instant Estimate Guide lets you know the guaranteed maximum repair price up front. It can never be more, and it is often less.

Is your tool still under warranty?
Your Bosch RapidRepair® partner will handle any in-warranty repair as well.*

 

All RapidRepair®  repairs have a 180 day warranty.

Service Center Locator >


*Certain terms and conditions apply. See your Bosch RapidRepair® partner for details.


EasyShip

No Bosch repair location nearby?

Getting your Bosch tools repaired is fast, convenient and economical using Bosch's EasyShip tool repair program* and a nearby UPS Store.

 

Use the UPS Store Locator to find one of 4,300 UPS store locations nearest to you and receive FREE inbound same-day shipping to the Bosch Factory Service Center.

 

MaxVantagePRO Repairs: Receive FREE Shipping & Extended 1-year repair warranty with all approved MaxVantagePRO repairs - just check YES to MaxVantagePRO on the EasyShip tool order form. Your repaired or replacement tool will be returned in 5-7 business days.

 

To start your EasyShip repair process, download the EasyShip tool order form

or  

call 1-877-BOSCH99 (1-877-267-2499).

 

       Down load PDF form                                                                      

 
*Available in Continental US only.
Please call (800) 387-8304 for Easy Ship in Canada.