Service and Support Programs 

We engineer our products for high quality and peak performance on tough jobs. We back our tools with several service and support programs to conveniently minimize downtimes and get you back on the job.

 View Provantage    View MaxVantage Protection Plan    View Rapid Repair    View EasyShip Tool Repair

PROVANTAGE™

"The industry’s Best Service & Support Program for all your Bosch Cordless Products ● 1st Year Tool Replacement Guarantee ● 2nd & 3rd Years No-charge tool repair ● 2 Year FREE Battery Replacements "

3-Year Protection Plan for all Bosch Cordless Tools

A protection plan extending coverage against defects for 2 additional years, plus expanded coverage in the first 12 months of standard warranty, plus 2 year battery coverage, and exclusive toll-free hotline. Registration required.

Eligible ProVantage tools

Check the Eligible ProVantage Tool List to see if your Bosch tool is eligible for the ProVantage Protection Plan

Questions about your ProVantage tool? 

Call us on our dedicated hotline exclusive for ProVantage™ Members at 1-888-919-7272

Register Now >     Elgible Tool List (pdf)

MaxVantage Repair Program

The Bosch MaxVantage Repair program is designed to get your Bosch power tool back on the job faster.

Saving valuable time often lost to repair quotation processes, the MaxVantage Repair program provides you with a simple "will not exceed" repair price. Of course, the final price could always be lower.

 It is simple;drop off your tool, pre-approve the Bosch MaxVantage Repair price and our factory-trained repair experts will take it from there. In addition to the repair, you will also receive a Bosch ONE-YEAR REPAIR WARRANTY on the repair, even if the repair cost does not reach the MaxVantage price.

When you specify the MaxVantage Repair price, your tool will be:

1. Completely disassembled and thoroughly cleaned

2. Inspected of all parts by factory trained, experienced technicians

3. Repaired to factory specifications

4. Lubricated, precisely reassembled, and tested for performance and safety

If your tool is in irreparable condition, or is worn beyond economical repair, it will be returned to you unrepaired and unassembled. In these cases, a letter of explanation and a mail-in rebate coupon good for up to $30 off the price of a replacement Bosch tool will also accompany the tool.

  2011 MaxVantage Rates (pdf)

* Unlisted models, for which all parts are still available, can be repaired for the cost of parts and labor.

Rapid Repair

Whether it's routine, scheduled maintenance or a major overhaul, when you need service on your power tool, you want it done fast, and you want it to be convenient. Bosch Factory Service Centers have partnered with many of our leading dealers to bring you Bosch RapidRepair®.

Here's how it works:

Drop your Bosch tool at any conveniently located RapidRepair® partner. Most likely, it is the same dealer where you bought your Bosch tool.

Our RapidRepair® partner will take it from there. Your tool repair will be transported to the nearest Bosch Factory Service Center, where it will be repaired by factory-trained technicians using genuine Bosch service parts. Bosch guarantees that your repaired tool will be available for pick-up at your RapidRepair® partner's facility in five business days (Monday - Friday) or less, or your repair is free.*

Want  an estimate before your tool is repaired?
Your Bosch RapidRepair® partner's Instant Estimate Guide lets you know the guaranteed maximum repair price up front. It can never be more, and it is often less.

Is your tool still under warranty?
Your Bosch RapidRepair® partner will handle any in-warranty repair as well.*

All RapidRepair®  repairs have a 180 day warranty.

Service Center Locator >

*Certain terms and conditions apply. See your Bosch RapidRepair® partner for details.

EasyShip

No Bosch repair location nearby?

Getting your Bosch tools repaired is fast, convenient and economical using Bosch's EasyShip tool repair program* and a nearby UPS Store.

Use the UPS Store Locator to find one of 4,300 UPS store locations nearest to you and receive FREE inbound same-day shipping to the Bosch Factory Service Center.

MaxVantage Repairs: Receive FREE Shipping & Extended 1-year repair warranty with all approved MaxVantage repairs - just check YES to MaxVantage on the EasyShip tool order form. Your repaired tool will be returned in 5-7 business days.

To start your EasyShip repair process, download the EasyShip tool order form

or  

call 1-877-BOSCH99 (1-877-267-2499).

       Down load PDF form                                                                      

 
*Available in Continental US only. Please call (800) 387-8304 for Easy Ship in Canada.